FAQ

How can I place my order at DeCuir Design?

From the product selection page, choose the product you want to order and
add it to cart.

View all the selected products at your cart page, with an option to modify the
selection of any of the products chosen.

There you can process your checkout of the products you are purchasing, or
continue shopping from the existing Shopping Cart Page.

If you feel your shopping is done, you may proceed to “checkout” to process
with payment.

How do I track my order?

To track your order, we will send you an email with all the required information. You may then log on to verify the order status of your shipment while tracking if it's shipped or not as well as can get the access to know where it reached
if it's shipped.

How can I cancel or change my order?

If you wish to opt for any modification in your order, you may always contact us
at our given email within the period of shopping as once the item is shipped; we may not be able to entertain your request of changing or canceling any order and you will be levied with a full charge. We do apologize for the inconvenience you may face in this regard, however in order to not to face any hassle we urge you to go through our returns and shipping policy for further
clearance.

When will I receive my order?

We dispatch all the ordered products from our end within 2 working days, and the whole process of shipping may take up to 7 working days (except for any delays due to any reasons). You may track your order from our Order Status Page, and revert back to us if your order didn’t reach to you within the time prescribed in the email confirmation to get urgent assistance from our side.

How can I contact you?

If you have any Question or Query? Feel free to submit.

We will responds to you as soon as possible!